Community Outreach

For over 15 years, we have been contracted by the Australian Government to provide free advisory services to disadvantaged people in need of migration support.

A passion to bring change

PLAYFAIR® has a proud history of providing migration assistance and advice to people seeking asylum and refuge in Australia. For over 15 years, we have been contracted by the Australian Government to provide free advisory services to disadvantaged people who are held in immigration detention centres, living in the community on bridging visas and/or struggling to reunite their family due to financial disadvantage.

PLAYFAIR’s migration agents offer FREE information sessions for groups of disadvantaged people, usually in association with welfare providers (and sometimes for their staff as well). Each session can be tailored to provide advice on a specific visa or explore a broader topic such as family reunion. At the end of the session, you can ask our agent about any area of migration law.

Contact us if:

  • you are located in Australia, seek asylum here, and would like an assessment of your situation, OR
  • you represent a welfare provider or community organisation and would like to refer disadvantaged people to PLAYFAIR for advice about migration to Australia, OR
  • you would like to attend or organise a free migration information session.

PLAYFAIR is a service provider for the national Immigration Advice and Application Assistance Scheme (IAAAS), which provides professional Immigration Advice or Application Assistance services to vulnerable people who are seeking a Protection Visa and meet the eligibility criteria. Minors for whom the Minister is guardian under the Immigration (Guardianship of Children Act) 1946 are eligible for advice and assistance in relation to any visa type in Australia. For more information and details on how to refer, head to ssi.org.au/services/iaaas or call 1800 932 082.

Refugee: A person who has fled their country of origin and is unable or unwilling to return because of a well-founded fear of being persecuted because of their race, religion, nationality, membership of a particular social group or political opinion.

Asylum Seeker: A person seeking international protection whose claim for refuge has not yet been resolved by the country in which they submitted it. Not every asylum seeker will ultimately be recognised as a refugee, but every refugee is initially an asylum seeker.